23/11: Information Technology Infrastructure Library (ITIL)
The Information Technology Infrastructure Library (ITIL) defines:
The operational procedures and practices are vendor independent and apply to all aspects within the IT Infrastructure.
ITIL's main objective is to align IT with the business. Therefore, business is the ultimately driver, not IT.
The current version of ITIL v3 introduced Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement as the core five texts.
- Organizational structure and skill requirements of an IT organization
- Set of standard operational management procedures and practices to allow the organization to manage an IT operation and associated infrastructure
The operational procedures and practices are vendor independent and apply to all aspects within the IT Infrastructure.
ITIL's main objective is to align IT with the business. Therefore, business is the ultimately driver, not IT.
The current version of ITIL v3 introduced Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement as the core five texts.
Disclaimer
The thoughts expressed in the blog are those of the author and do not represent necessarily the official policy or position of any other agency, organization, employer, or company. Assumptions made in the study are not reflective of the point of view(s) of any entity other than the author. Since we are critically thinking human beings, the point of view(s) is always subject to change, revision and rethinking at any time. While reasonable efforts have been made to obtain accurate information, the author makes no warranty, expressed or implied as to its accuracy.
The thoughts expressed in the blog are those of the author and do not represent necessarily the official policy or position of any other agency, organization, employer, or company. Assumptions made in the study are not reflective of the point of view(s) of any entity other than the author. Since we are critically thinking human beings, the point of view(s) is always subject to change, revision and rethinking at any time. While reasonable efforts have been made to obtain accurate information, the author makes no warranty, expressed or implied as to its accuracy.