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Category: General
Posted by: bagheljas
Shortly after earning a Master of Science in Operations Research and Statistics at the Indian Institute of Technology (IIT Bombay), I joined as a Research Scientist in the Artificial Intelligence Lab for the Computer Science Department. I developed an AI application for routing and scheduling crews that delivered operation efficiency of 36% for our customers and won numerous awards and national recognition.

Later, moving to the United States, I worked as a Software Engineer with companies such as AT&T and IBM. One key highlight was developing security architecture for single sign-on for over 200 mission-critical apps at AT&T. It was followed by a stint with NLM, where I delivered Data Integration between the NLM and FDA, Search Engine, and Conversational AI for self-service.

Next, I worked at Aol as an Operations Architect, a key role in enabling billing and subscription services and setting up enterprise standards and best practices. While at Aol, I earned a Master of Science in Technology Management at George Mason University and a Chief Information Officer Certificate at United States Federal CIO University.

Over the last ten years, I have led consulting, solution center, and pre-sales at SRA International / General Dynamics Information Technology, CenturyLink / Savvis / Lumen, and IBM / Kyndryl. Notable Accomplishments in Apps and Data Space:
  • SRA International / General Dynamics Information Technology: Executed the modernization of the Centers for Disease Control and Prevention's vaccine adverse event reporting system (The Largest Program in the World) to enable self-service and green initiatives to deliver digital reporting and remote work options.
  • IBM / Kyndryl: Onboarded a large new logo client in the insurance industry to adopt Hybrid Cloud, DevOps, and API-driven managed services to deliver on-demand one-click Guidewire Apps environments, reducing the environment delivery timeline from 45 days to 8 hours.

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The views expressed in the blog are those of the author and do not represent necessarily the official policy or position of any other agency, organization, employer, or company. Assumptions made in the study are not reflective of the stand of any entity other than the author. Since we are critically-thinking human beings, these views are always subject to change, revision, and rethinking without notice. While reasonable efforts have been made to obtain accurate information, the author makes no warranty, expressed or implied, as to its accuracy.