02/05: Major Concerns with SaaS

Category: General
Posted by: bagheljas
  • Lack of SLA: You will be surprised to know that the SaaS industry is lacking formal actionable Service Level Agreements.
  • Data Security: People are worried with Data Security. While industry has a third party audit system SAS 70 Type || in place for SaaS providers to have consumers confidence. See more details about SAS 70 at http://www.sas70.com
  • Data Ownership:Who owns the data, but what’s the use of data even if I own it unless there is an application that can use this data in the migrated platform.
  • Private vs. Public: People are in dilemma while creating or consuming a SaaS solution for making a choice between public vs. private cloud.
  • Switching Cost: People are worried about switching cost from one vendor to another or to bring back in-house.


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The views expressed in the blog are those of the author and do not represent necessarily the official policy or position of any other agency, organization, employer, or company. Assumptions made in the study are not reflective of the stand of any entity other than the author. Since we are critically-thinking human beings, these views are always subject to change, revision, and rethinking without notice. While reasonable efforts have been made to obtain accurate information, the author makes no warranty, expressed or implied, as to its accuracy.